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LeloSoft Ltd.
Kaposvr
____________
+36 82 510 460
+36 82 510 461
info@lelosoft.hu

 

Support

At our firm the first no. task of the customer service and application adviser's section is the contact keeping, which may come into existence on more levels,: telephone-, fax-, email and on a postal road. For the clients' daily remarks, concerned for their longer-term requests the coordination of registering and responding to them our service is available on workdays between 8-16.

Our staff is skilled, highly experienced in the field of solutions to everyday computing problems. Promote flexible working time to the issues raised in line with a lot of inconvenience and effort in advance, quickly and efficiently respond to users' needs.

Active personal contact with customers during the problems we try to make clear that as soon as possible, targeted help.

The VPN connection is implemented between The Hungarian Railways' internal network and LeloSofts LAN - and as a result - the users PCs - as a function of the specified rights - are available to us for problem determination and resolution.

Such a connection is always required the consent of the client, since the managing program the part of a server runs at him, and has to allow the contact to him. Latest development is a result of internal network security has been a second VPN connection to be developed towards the Railway network, making it one of the other ISP in the event of failure to continue to be able to support the users.

The contact details can be found in the Contacts menu item in the general part of our webpage.

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